Terms and Conditions
1. Booking and Payment:
By using our website, you agree to provide accurate and complete information for booking and payment purposes. Any discrepancies may result in the cancellation of your booking.
2. User Information:
By using our services, you consent to the storage and use of your provided email address and phone number for booking confirmation, communication, and occasional promotional purposes related to our services.
3. Refund Policy:
Refunds are available only if the booking made through our website is not available due to cancellation by the company. In such cases, customers are entitled to a full refund.
Customers can also request to change the booking date in case of unavailability on the originally selected date.
No refunds will be provided if the company is available on the selected date. Change of booking date is allowed in such cases.
4. Cancellation by Users:
Users can cancel bookings, but refunds are subject to the conditions mentioned in the refund policy. Refunds may not be provided if the cancellation occurs within a certain period before the scheduled date. The specific cancellation period and refund eligibility criteria will be outlined during the booking process.
5. Change of Booking Date:
Customers can request a change in the booking date, subject to availability and the conditions outlined in the refund policy. Changes must be requested within a specified timeframe before the original booking date.
6. Reservation of Rights:
We reserve the right to refuse or cancel bookings for any reason, including but not limited to unavailability, inaccuracies in booking information, or suspected fraudulent activity.
7. Responsibility of Users:
Users are responsible for ensuring the accuracy of the information provided during the booking process. Any issues arising from inaccurate information may result in additional charges or the cancellation of the booking.
8. Communication:
Communication regarding bookings, changes, and cancellations will primarily be conducted via the provided email address and phone number. It is the user's responsibility to ensure these contact details are accurate and regularly monitored.
9. Force Majeure:
The company shall not be liable for any failure or delay in performing its obligations under these terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of nature, governmental actions, war, or other unforeseeable events.
10. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the company is registered. Any legal actions or proceedings related to these terms shall be brought exclusively in the appropriate courts located in that jurisdiction.
11. Contact Information:
For any inquiries regarding bookings, refunds, or changes, please contact us at [email protected] or at the provided phone number.